Privacy Policy

Introduction

Hollow Wren Environmental Consulting ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hollow-wren.site or engage our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out inquiry forms on our website
• Send us emails or other correspondence
• Engage us to provide consulting services
• Subscribe to any newsletters or updates

This information may include:

• Name and contact details (email address, postal address)
• Organisation name and role
• Project location and description
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for purposes including:

• Responding to your inquiries and providing requested services
• Processing and managing consulting engagements
• Sending administrative communications about our services
• Improving our website and services
• Complying with legal obligations
• Protecting our rights and preventing misuse

Disclosure of Your Information

We may share your information in the following circumstances:

• Service providers: Third parties who assist in our operations (e.g., IT support, accounting services)
• Professional obligations: Regulatory bodies or government agencies when required by law or professional standards
• Business transfers: In connection with any merger, sale of company assets, or acquisition
• Legal requirements: When disclosure is necessary to comply with applicable laws, regulations, or legal processes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project-related information may be retained for extended periods to meet professional indemnity and regulatory requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: